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Abloom Bush Lodge & Spa Retreat is an oasis of serenity, relaxation and rejuvenation. To maintain this tranquil environment, we ask that you are respectful of others’ privacy and keep levels of noise low. We trust you have a great experience with us.
What to wear
We will provide you with a robe and Crocs™ to wear while visiting our lodge or spa. During your spa treatment, it is recommended that you experience body services without clothing. Our therapists are all professionally trained and will ensure a level of comfort by appropriately draping areas of the body that are not a focus of the treatment.
Your private spa area has a safe for storing valuable personal items. Your private spa area will not be visited by other people during your stay so clothing etc. will remain undisturbed.
We ask that you arrive at least 30 minutes prior to your scheduled appointment time; however, if a late arrival is unavoidable, please call to notify the spa. Arriving late will simply limit the time for your treatment, as we must complete your service by the designated end-time in order to appropriately accommodate the next guest.
In the event of premature departure we charge for the full original booking. Cancellation 0 – 7 days before date of arrival, or no-show – visitor forfeits 100% of full quoted value. Cancellation 7+ days before date of arrival – visitor forfeits 50% of full quoted value.
Special health considerations
If you have health concerns or are pregnant, please be sure to notify us when booking your treatment. Most of our treatments are safe for pregnant ladies. We will where necessary use different products to ensure safety on all our treatments.
Every private spa area has a mini bar with cold drinks and some alcoholic beverages. We recommend that you drink a lot of water during and after your spa treatment. Our tap water is of good quality so feel free to drink from the tap. Bottled water is available in the mini bar fridge.
Generally shaving is not recommended prior to any treatments. However, it is recommended that men shave prior to a facial treatment at least 2 hours before the scheduled appointment time.
Whether it is the room temperature or the level of massage pressure, please communicate your preferences with the therapist so that she can make your time with us a special experience.
Our spa staff is dedicated to exceeding your expectations and creating a memorable spa experience. Gratuities for these efforts are greatly appreciated and can be either given directly to the staff member, or extended at check out. Standard practice for excellent service ranges from a 10-20% gratuity.
Spa gift certificates
You may purchase gift certificates for a specific Rand amount or for particular services. Please call the spa to confirm availability. We also accept Healthspa’s vouchers.
If your experience at our spa has not met your expectations, we request that you speak with Carmen before leaving the facility. If unavailable, please feel free to call her to discuss the issue at a later date. If your experience did meet or exceeded your expectations, we would also like to hear from you!
About Abloom Spa
Abloom Bush Lodge and Spa Retreat offer exclusive lodging and private in-suite spa facilities. All treatments are done in the privacy of your own suite.
Having had her own salon in Europe Carmen was exposed to the best products on the market. When starting the spa at Abloom, she sought for a product range that matched the European quality she was used to but also provided a wide range of products. To reduce the carbon footprint the preference went out to a 100% natural product that was developed and produced in South Africa using local ingredients where possible.
She found all of this and more in the spa and salon range of Africology, which uses no harmful chemicals or preservatives. Therefore you will find Abloom using Africology for all spa treatments as well as the in-suite amenities. Abloom stocks nearly the complete line of Africology available from our online shop.
A full menu of spa treatments and packages offerings is available here. If you feel you would like assistance in choosing a service, we recommend calling or mailing. A discussion with Carmen can help you decide between specific types of spa treatments or packages depending on whether your goal is simply relaxation or more therapeutic in nature. Carmen will gladly design a personalised package tailored to your specific requirements.
Their Outstanding Therapists
All therapists at Abloom Bush Lodge & Spa Retreat are trained in-house, no matter which training they have completed prior to joining Abloom. This way we can ensure that the quality of treatments is of the highest standards. Abloom offers a range of Abloom specific treatments. All our therapists are fully trained to perform all services we offer. We will do the utmost to ensure you have the same therapist for all your treatments during your stay.